Hello Guru,
In the past, my client used to send invoices from the unmatched report to the appropriate department head for approval. This approval was recorded in the notes which stayed with the invoice and it would automatically assigned ID and date and time to the note. There for awhile this process did not work (due to personnel changes and software upgrades) and we would print the invoice have them sign the paper copy.
Now my client have the software on all necessary computers, so they want to use the electronic approvals again. My client can’t send the invoices to the department head as a ‘send reference’ to keep the approval with the invoice. However, they can send the invoice as ‘send document’ which creates a separate attachment called "note.txt" but I can’t see where it is maintained with the invoice.
Please advise on the method to be using because my client would prefer to use the "send reference" they have been using before the upgrades?
Thank you.