Hi All,
We are facing issue related to Workflow. Problem is faced by employee for whom he can book his travel expense through ESS. Work item gets generated and move to his manager. The problem is we can see the workitem under manager approval from background but it cant be seen in MSS in foreground. We are seeing that workitem is getting stored under “Not reserved by an agent” in swi5.
can any body let me know what is this and how can I overcome on this ?