Hi Experts,
i'm working on enhanced rebate scenario.
i'm following the point showed in the link below:
http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/0e/066ff3b5bf4c8685a271d606789332/frameset.htm
Currently i'm stuck at point 19. That is I have created and released the Enhanced Rebate Promotion in CRM System.
In ECC system I create the order and I did all the steps needed to create the Billing document.
I downloaded the Accrual in CRM. I create the claim.
Then I create the settlement in CRM, but saving this document the system should create two follow up documents in ECC.
Unfortunatly this document are not created in ECC.
Sap operators told me that maybe this issues is related to the copy control settings.
Can you please support me.
Any suggestion will be apprecciated.
Best Regards.
Vito